February 1, 2011

DEAR STUDENTS:

CIL HAS A CERTIFICATE OF APPROVAL FROM THE TEXAS WORKFORCE COMMISSION (TWC).

THE TWC-ASSIGNED SCHOOL NUMBER IS S0962.

CIL’S PROGRAMS ARE APPROVED BY “TWC”, AS WELL AS THE ACCREDITING COMMISSION OF CAREER SCHOOLS COLLEGES“ACCSC” AND TEXAS HIGHER EDUCATION COORDINATING BOARD “THECB”.

STUDENTS MUST ADDRESS THEIR CONCERNS ABOUT CULINARY INSTITUTE LENÔTRE OR ANY OF ITS EDUCATIONAL PROGRAMS BY FOLLOWING THE GRIEVANCE PROCESS OUTLINED IN CIL’S CATALOG.  CIL IS RESPONSIBLE FOR ENSURING AND DOCUMENTING THAT ALL STUDENTS HAVE RECEIVED A COPY OF THE SCHOOL’S GRIEVANCE PROCEDURES AND FOR DESCRIBING THESE PROCEDURES IN THE SCHOOL’S PUBLISHED CATALOG.  IF, AS A STUDENT YOU WERE NOT PROVIDED WITH THIS INFORMATION, PLEASE INFORM THE DIRECTOR OF ADMISSIONS.

STUDENTS DISSATISFIED WITH CIL’S RESPONSE TO THEIR COMPLAINT OR WHO ARE NOT ABLE TO FILE A COMPLAINT WITH CIL, CAN FILE A FORMAL COMPLAINT WITH TWC, AS WELL AS WITH OTHER RELEVANT AGENCIES OR ACCREDITORS, IF APPLICABLE.

INFORMATION ON FILING A COMPLAINT WITH TWC CAN BE FOUND ON TWC’S CAREER SCHOOLS AND COLLEGES WEBSITE AT http://csc.twc.state.tx.us/